White Duck Down
Our return policy differs by product types.
*For most of the items (excluding special items), products with no quality-related issues can be returned within 7 days of receiving your order. We will issue a full refund of the returned product's cost if you are not 100% satisfied with your order.
*For quality issue/damaged/mis-shipped issues, we'll fully take responsibility and issue a full refund once we confirm the problem and receive the product back.
[Note]If you want to submit a return request, please confirm the order delivery in your order list first, and then submit a "Return or Exchange" ticket to our Customer service.
You may check detailed Return Policy at the footer.